behavior index meaning in English

流体流态指数

Because of that , author put forward three customer behaviors companies should pay attention to , which are the buying of customer new to market , repeat purchase and referral . after having chosen customer behavior indices , author goes on discussing the evolution of marketing management
接着在分析了企业与顾客互动界面的营销理论变化的基础上，作者认为要影响顾客行为，企业行为可分为：产品行为、促销行为、定价行为和渠道行为。